Policies

The terms a purchase from us is made under. Each is the copy we are held to, with the version and the date it took effect on the page itself.

• Customs and Duties

  We deliver to addresses in the United States only.

• Where We Are

  Love & Carat is based in New York, with an office at 45 Rockefeller Plaza, 20th Floor, New York, NY 10111.

• Privacy Notice

  Privacy Notice Last updated October 31, 2026.

• Returns and Refunds

  Returns and Refunds Last updated November 1, 2026.

• Rewards Terms

  Rewards Terms Last updated October 15, 2026.

• Delivery

  Every order is sent fully insured by a tracked courier, with a signature on delivery.

• Terms and Conditions of Sale

  Terms and Conditions of Sale Last updated November 2, 2026.

• Warranty

  Lifetime warranty against manufacturing defects on jewelry we make.